Privacy Policy
Vrukshavalli is committed to protecting your privacy. Here's how we collect, use, and safeguard your information.
Effective date: February 2026
Information We Collect
Personal Information
- Full name
- Phone number
- Email address
- Shipping and billing address
- Payment details (processed via secure third-party gateways — we never store raw card data)
Non-Personal Information
- Browser type
- IP address
- Pages visited
- Device information
How We Use Your Information
- Process orders and payments
- Deliver products and services to your address
- Improve customer experience and our website
- Send order updates and promotional messages (with your consent)
- Respond to customer queries and support requests
Sharing of Information
We do not sell your personal data.
We may share information only with:
- Payment gateway providers (for secure transaction processing)
- Shipping and logistics partners (for order fulfilment)
- Legal authorities (if required by applicable law)
Data Security
We implement reasonable security measures — including SSL encryption — to protect your information from unauthorised access, disclosure, or misuse. However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.
Cookies
Our website may use cookies to improve your browsing experience, remember preferences, and analyse traffic patterns.
You can disable cookies at any time through your browser settings. Note that disabling cookies may affect certain features of the website.
Your Rights
You may, at any time:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data
- Opt out of marketing and promotional communications
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
Also see our Terms
Our Terms & Conditions, Cancellation Policy, and Shipping Policy are also available.