Legal

Privacy Policy

Vrukshavalli is committed to protecting your privacy. Here's how we collect, use, and safeguard your information.

Effective date: February 2026

01

Information We Collect

Personal Information

  • Full name
  • Phone number
  • Email address
  • Shipping and billing address
  • Payment details (processed via secure third-party gateways — we never store raw card data)

Non-Personal Information

  • Browser type
  • IP address
  • Pages visited
  • Device information
02

How We Use Your Information

  • Process orders and payments
  • Deliver products and services to your address
  • Improve customer experience and our website
  • Send order updates and promotional messages (with your consent)
  • Respond to customer queries and support requests
03

Sharing of Information

We do not sell your personal data.

We may share information only with:

  • Payment gateway providers (for secure transaction processing)
  • Shipping and logistics partners (for order fulfilment)
  • Legal authorities (if required by applicable law)
04

Data Security

We implement reasonable security measures — including SSL encryption — to protect your information from unauthorised access, disclosure, or misuse. However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.

05

Cookies

Our website may use cookies to improve your browsing experience, remember preferences, and analyse traffic patterns.

You can disable cookies at any time through your browser settings. Note that disabling cookies may affect certain features of the website.

06

Your Rights

You may, at any time:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your data
  • Opt out of marketing and promotional communications
To exercise any right, contact us atvrukshavalliratnagiri@gmail.com
07

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

Also see our Terms

Our Terms & Conditions, Cancellation Policy, and Shipping Policy are also available.

View Terms & Conditions →